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No cash refund Policy. We will gladly accept any unworn, unwashed merchandise with original tags within 10 Days of purchase for an exchange. • Item bought on Sale can be one-time exchange with another item. Item can be exchanged through Dispatch process. Please return goods with original invoice and mention the reason for returning the items. • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. • All returns should be sent to H&Z, Plot no LS-16, Block-19, Al-Noor Society Federal B Area, Karachi Central Gulberg Town. • For further queries about exchanges, Please contact us at 0317-3777000 (10 AM to 6 PM) Follow these simple steps to return or exchange your item(s):
1. Complete Return Form
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment. Don’t have a Return Form? Please click here to download one. if you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.
2. Repack Merchandise
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
3. Ship to
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address: H&Z Plot no LS-16, Block-19, Al-Noor Society Federal B Area, Karachi Central Gulberg Town. 0317-3777000
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